Brentwood Pharmacy: Your Trusted Neighborhood Pharmacy in Burnaby

How We Started Our Pharmacy

Having worked in various pharmacy settings, my partner and I saw how important personal relationships are in patient care. We noticed that many places lacked this personal touch, making patients feel like just another number. We found that patients not only need personalized attention but also do better when they have a trusted relationship with their healthcare providers. This understanding inspired us to start Brentwood Pharmacy in British Columbia.

Our mission is simple: to make your life better through genuine, personal care. Every person who walks through our doors has unique needs, and we're dedicated to building lasting relationships while providing the individualized attention you deserve. We believe that knowing our patients—their stories, their concerns, their families—leads to better care and better outcomes.

We're a Family, Helping Your Family

We're not just your run-of-the-mill drugstore—Brentwood Pharmacy is owned and run by a family, so we know how important it is to treat you like we'd treat our own loved ones. This makes us different from big chain pharmacies. When you come to us, you're not just a number. You're part of our community. We love getting to know our customers over the years. We remember birthdays and celebrate good times with you. Many of our patients bring us hand-written thank you notes. One of our patients even thanked us for saving her son's life by helping him overcome addiction through our services.

Services Just for You

We know that everyone has different health needs, and that’s why we offer a variety of services to help you:

1.      Quick Help for Small Health Issues: Since June 2023, pharmacists in BC can prescribe medications for minor health problems. If you have a skin rash, allergies, or a urinary tract infection, you can come to us without needing to see a doctor first. It’s a quick and easy way to get the care you need! Here’s a list of minor ailments we can help with and the medications we can prescribe:

1. Acne: Topical drugs

2. Allergic Rhinitis: Intranasal drugs (including antihistamines), ophthalmic drugs (including antihistamines), oral antihistamines

3. Conjunctivitis (Allergic, Bacterial, or Viral): Ophthalmic drugs

4. Dermatitis (Allergic, Atopic, Contact, Diaper, or Seborrheic): Topical drugs

5. Dysmenorrhea: Non-steroidal anti-inflammatory drugs (NSAIDs)

6. Dyspepsia: Gastric acid-reducing drugs

7. Fungal Infections (Onychomycosis, Tinea Corporis, Tinea Cruris, or Tinea Pedis): Topical drugs

8. Gastroesophageal Reflux Disease: Gastric acid-reducing drugs

9. Headache: NSAIDs

10. Hemorrhoids: Topical drugs

11. Herpes Labialis: Topical drugs (including antiviral), other types of antiviral drugs

12. Impetigo: Topical drugs

13. Musculoskeletal Pain: NSAIDs

14. Nicotine Dependence: Nicotine cessation drugs

15. Oral Ulcers (Canker Sores, Aphthous Ulcers): Topical drugs

16. Oropharyngeal Candidiasis: Antifungal drugs

17. Shingles: Antiviral drugs

18. Threadworms and Pinworms: Anthelmintic drugs

19. Urinary Tract Infection (Uncomplicated): Antibiotic drugs

20. Urticaria, Including Insect Bites: Topical drugs (including antihistamines), other antihistamine drugs

21. Vaginal Candidiasis: Antifungal drugs

22. Contraception and Emergency Contraception: Drugs specified in Schedule I of the Drug Schedules Regulation

2.      Specialized Compounding Services: We understand that standard medications don't always meet every individual's needs. That's where our compounding service shines! We specialize in creating custom medications tailored just for you, including topicals and other unique formulations. For example, we recently made a liquid version of a medication for a little boy who couldn't swallow pills, ensuring he received the care he needed in a form that worked for him.

3.      Free Consultation: We get that taking care of your health can be overwhelming, and that’s why we’re here to help! We offer free consultations to talk about your medications, any side-effects you might experience, and how to manage long-term health issues. Our pharmacists are always ready to answer your questions and provide clear, easy-to-understand information.

4.      Easy Medicine Packaging: If you take several medications, we can help keep you organized. We offer blister packs that sort your pills by day and time, making it easier to remember when to take each one. Many of our patients, like Mr. Singh, tell us this service has been a lifesaver in managing their daily routines.

4.      Talk to Us from Home: We know life can get busy, and sometimes visiting the pharmacy or a doctor isn't possible. When a doctor's visit isn't available and going to the ER could take hours, our telehealth services offer a convenient alternative. You can consult with our pharmacists and connect with a healthcare provider over the phone or computer from the comfort of your home. It's an efficient way to get quick answers, prescriptions, or follow up on your health.

Here's a story from one of our pharmacists: Recently, we assisted a patient who was new to Canada and had run out of their thyroid medication. It was crucial for them to receive their medication on time. Through our telehealth services, we connected them with a healthcare provider who prescribed the necessary medication, and we fulfilled the prescription all within the same day, over the phone.

5.      Vaccinations: We provide more than just flu shots! Our comprehensive vaccination services include travel vaccines, shingles vaccines, and more. Whether you're planning a trip to Mexico and are unsure about the necessary vaccinations, or simply want to stay up-to-date with the latest health recommendations, we are here to help ensure you and your family stay protected.

Being Part of Brentwood

This neighborhood isn't just where we work—it's our home too. We actively participate in local health events, support community activities, and collaborate with other health providers to promote wellness for everyone.

We are committed to being a resource for our community, offering services like free health consultations and educational materials to help families learn about maintaining a healthy lifestyle. Our goal is to make health and wellness accessible and engaging for all members of the Brentwood community.

What Our Customers Say

We love hearing from happy customers. Here are some things they've said: 

Sara Wong said:
"Even though it was busy, the staff was great. They were organized and friendly. Ashkan gave me my shots quickly and it didn't hurt. I'll definitely come back!"

Colin Chan told us:
"Great service as always! I got my flu and COVID shots fast. I was late, but they still helped me. I've been coming here for two years and it's always good. I recommend them!"

Paul Beauchamp shared:
"I came for a COVID/flu shot. Everyone was nice and I was done in 2 minutes. I'll come again for sure!"

 

Hearing these nice words makes us want to go above and beyond for you.

What's Next for Us

We're always striving to find new ways to serve you better. Recently, we opened a new patient room dedicated to private consultations and vaccinations, providing a comfortable and confidential space for you to discuss your health needs and receive care.

Looking ahead, we plan to offer more health checks and wellness programs to support your well-being. We're also in discussions with other local health providers to collaborate more effectively, ensuring comprehensive care for our community. Our goal is to enhance the services we provide and continue to be a trusted partner in your health journey.

Come See Us 

If you haven't been to Brentwood Pharmacy yet, we'd love to meet you. Our door is always open whether you need medicine, have questions, or just want to say hi.

Thanks for reading about us. We're here for you and your family, ready to help you stay healthy.

Take the Next Step to Better Health

Visit our website at www.brentwoodpharmacy.ca, give us a call at (604) 564-3334, or book a consultation here. Better yet, stop by our store right across from Whole Foods at 4451 Lougheed Hwy., Burnaby, BC V5C 3Z2. We can't wait to welcome you to our Brentwood Pharmacy family!